Receptionist/Legal Assistant
- On-site
- Lake Charles, Louisiana, United States
- $14 - $16 per hour
- Litigation
Job description
Grow with us! We are featured in Inc. Magazine's prestigious 2023 Inc. 5,000 Fastest-Growing Private Companies List and are the 25th fastest-growing private company in the entire state of Louisiana!
Do you find satisfaction in helping people and making a difference in their lives and the lives of their communities? Laborde Earles is committed to providing quality representation to our clients and being fully attentive to their needs, which starts by providing the same favorable environment for our team members. Join us in standing up for our clients, with our community, by our work, and beside each other!
The Opportunity
We are seeking a vivacious Receptionist/Legal Assistant to greet our potential clients and visitors with a warm and welcoming first impression and and support the litigation paralegals during the litigation phase of all assigned matters. This is an ideal position for a genuine and hospitable individual with the skills to effectively communicate with individuals of all cultures and backgrounds. This role requires strong interpersonal skills where professionalism, confidentiality, and integrity are showcased. A successful candidate for the role will be skilled in oral communication, phone etiquette, and guest relations as they are accountable for providing hospitable and excellent customer service. As a Receptionist/Legal Assistant, you must be able to ensure visitors are well cared for and have a gratifying experience from the moment they enter the firm. We are looking for an organized multi-tasker to ensure that all matters assigned by litigation paralegals are handled as quickly and efficiently as possible.
What Winning Looks Like:
- Accountable to provide the best possible customer service to our clients and act as their advocate when working with any third parties as directed by litigation paralegals.
- Contact and meet with clients as directed
- Contact third parties such as medical providers and insurance companies on behalf of the client
- Accountable to ensure that all matters assigned by litigation paralegals are handled as quickly, accurately, and thoughtfully as possible.
- Ensure all data is properly and accurately entered into Case Management System (CSM)
- Organize, save, and file all matter related documents
- Draft, save, mail, fax, and/or email correspondence and supporting documents
- Assist with the preparation, filing, and service of pleadings
- Assist with discovery, including but not limited to, the preparation and completion of written discovery and scheduling of depositions
- Assist with trial preparation, including the assembly of exhibits, witness binders, and appendices for depositions and court filings
- Keep track of cases expenses, including copy and postage charges, entering into CSM for each client
- Accountable to provide handling attorney support as requested and as outlined in CSM Tasks.
- Timely response and completion of tasks assigned by handling attorney and or paralegal
- Timely completion of all CSM Matter Plan tasks
Job requirements
Skills Needed to Win:
- Communicate: Excellent communication skills, both verbal and written. Must be able to draft professional letters that are free of grammar and spelling mistakes.
- Be Empathetic: able to deal empathetically with clients who are injured and scared, while still maintaining professionalism. Must be able to work as a team.
- Present Solutions: able to problem solve, follow instructions, be creative, use discretion, ask questions when necessary and be detail oriented.
- Be Honorable: Ability to act with integrity, professionalism, and confidentiality and display good judgment
- Be Proactive: Demonstrate a capacity for self-motivation and adeptness in multi-tasking and prioritization
- Practice Versatility: Adapt to various situations, tasks, or roles with ease and effectiveness; ability to work in a fast-paced environment
Preferred Education & Experience:
- High school diploma or equivalent
- 1-3 years of legal assistant or customer service-related experience preferred
- Medical or customer service experience preferred
- Competent Computer literacy: able to learn new programs quickly and accurately. Skilled in Microsoft Office Suite. Strong keyboarding experience.
- Proficient in data entry & management
Physical Requirements:
- Maintain a professional appearance and positive attitude
- Prolonged periods sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at times
The Perks of Being Part of Our Laborde Earles Community:
- Optional companywide events allowing you to play as hard as you work, such as Crawfish Boils, Christmas parties, Retreats, and more!
- Work-life balance is encouraged as we consider 36.5 hours your full-time requirement and we rarely exceed a 40-hour workweek. We prefer you work to live, not live to work.
- We celebrate life's little (& big) moments with you from birthdays & work anniversaries to marriages and births, as well as, support you when the going gets tough from procedures/hospitalizations to loss of a loved one.
- Collaboration and team member rapport is cheered and emboldened.
- We offer many competitive benefits upon eligibility waiting periods:
- Company-paid Short-term disability & Life/AD&D
- Health, vision, dental, long-term disability, critical illness, and additional life insurance policies upon eligibility waiting periods
- 401(k) and profit sharing options upon eligibility waiting periods
- PTO, paid holidays (10), and paid maternity leave
- Health Savings Account (HSA), Flexible Spending Accounts (FSA), including dependent care
- Employee Assistance Program (EAP)
Who We Are
We are a team and community-oriented personal injury law firm dedicated to winning for our clients who have had their lives turned upside down from injuries through no fault of their own. With multiple offices across Louisiana, we focus on ensuring people get maximum monetary compensation for various types of personal injuries or loss of a loved one from incidents like car wrecks, truck accidents, offshore, and workplace injuries. Our founders joined forces to build the premier law firm in Louisiana. With over 250 years of combined experience, our attorneys have earned a powerful reputation and have been nationally recognized as top trial lawyers. As a dedicated and high-performing team, we pride ourselves in our core values: All In, Work Hard, Play Hard, Honorable, Cutting Edge, Community, and Winners, Not Whiners. With all the proper tools in place, our mission is to stand up for our clients, stand with our community, stand by our work, and stand beside each other. You may begin your journey with Laborde Earles for many different reasons, but you stay for the team.
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